As valued patients your safety is our highest priority. We use the strongest precautions listed below, providing the safest possible care.
General Office COVID precautions:

  • All staff & patients must always wear masks on mouth AND nose.
  • Currently all patients are seen by telehealth/video visits except TMS.
  • Only 1 patient in the office at a time, currently for TMS therapy only.
  • Kindly leave family members, children, or guests at home or in the car.
  • Virus symptom checklists are sent by email before every visit.
  • Patients call in from vehicles for clearance to enter the office.
  • Vendors, guests, sales reps, etc. are not allowed during the pandemic
  • Surfaces, handles & equipment cleaned often, with medical grade disinfectants.
  • Office is CONTACT-FREE. Documents are fully digital using Airslate system.
  • No need to handle any pen, touch screen, credit cards or paper during any visit.
  • Payments are by credit/debit card by phone, or using ePAY website link.
  • Alcohol-based hand sanitizer is available for all patients.
  • Masks must be worn BEFORE arrival. Call if you need a mask.
  • All staff/visitors have temperature checks before entry.
  • Staff members do daily exposure screen, stay home if exposed or ill.
  • Office air filters were upgraded from MERV 8 to 16, with fans are on at all times.
  • Patient areas have isolated air flows and patient movement is limited for safety.
  • All office staff and providers have been COVID vaccinated for maximum safety.
  • All patients are strongly urged to get a COVID vaccine ASAP. Ask us for help.

Specific COVID precautions for TMS patients:

  • Blind tests for sense of smell, for added safety.
  • Wash or sanitize their hands before entering office, no need to touch anything.
  • TMS technicians & doctors use N-95 masks, face shields, cover jackets & gloves.
  • HEPA filter cleans entire TMS room several times per hour, catching virus particles.
  • TMS room has a hall entrance so patients go only five feet into the office.
  • TMS technicians stay 12 feet away from the patient after starting treatment.
  • Check-in from car avoids talking during treatment, keeps time in office short.
  • Surfaces and TMS devices are sanitized between every patient.
  • Pillow covers are new or freshly washed for each patient, never shared.
  • Medical-grade sanitizer is available for hands, cell phones or other items.
  • TMS patients are screened daily for COVID exposures.
  • If possibly exposed, patients are notified & quarantined per CDC guidelines.
  • TMS treatment is done with the shortest possible in-office time, about 25 minutes.
  • Patients at high risk of COVID should postpone TMS until the pandemic eases off.
  • Thank you for partnering with us to protect our patients and our staff during this difficult time.